Are you ready to ship out the item?
All item stock and ready to ship -
All shipments are discreet! Items are shipped in packaging as gift with no markings or logos of any kind that might suggest what is inside. The return address will be from Starhouse88.
How is the dispatch policy?
Items are dispatched to HongKong Post within 1-2 working days upon receipt of payment.
Customer can be easily access the portal link below for tracking.
http://app3.hongkongpost.com/CGI/mt/enquiry.jsp
What kind of delivery method we use?
Items will be shipped by HongkongPost Postal Service by International Air Mail for International. Please Shipping and handling takes around 10-14 days. However, it could be longer during peak season.
Customer can also request special arrangment in use of EXPRESS COURIER SERVICE.
Like, EMS, UPS is available upon request.
Email us for special arrangment at [email protected]
What is your return policy?
If the item has a defect or it is incorrect. Please contact us and we can take care of you. Each transaction is handled on an individual basis.
These items must be returned to us unused with original packaging intact and in a saleable conditions within 7 days of receipt
What is your Satisfaction Gurantee Policy?
Yes, we do have SGP, 100% satisfaction guranteed, we want you to have a pleasant and satisfy experience when you shop here. If not satisfied, simple return the item to us for exchange or refund.
Before we make any decision on the exchange or refund, please feel free to contact us for expression at [email protected]
